Delivery Information

All items will arrive in one of our stylish boxes.  Please note, in trying to do our bit for the environment, that the outer packaging will be re-used/re-cycled where possible. 

Items in stock are usually dispatched within 48 hours, Christmas and busy times of the year 2-5 days. We will keep you informed regarding your order and you will be advised of any delay by email or telephone. All items of jewellery are sent by Royal Mail Special Delivery service and must be to a verifiable postcode and physical street address. We do not ship to P.O. Boxes.

A signature is required at the shipping address. If your order is being delivered to an office building, apartment complex or similar facility, or to a public institution such as a hospital, hotel, school etc, the carrier may accept the signatures of employees, receptionists and similar personnel upon delivery. Upon signature or acceptance by such personnel, we shall be deemed to have fulfilled our entire delivery obligation for your order. We are not responsible for lost or stolen items delivered in accordance with the delivery practises noted above.

In the unlikely event that your product is lost or damaged in transit, please contact us in writing within 48 hours of your receipt and we will replace free of charge. Any jewellery that is returned to us damaged which we have not had prior notice of, will not be credited.
In the case of non-delivery, please wait 5 days from the date of your order in case it has been delayed.

Delivery Charges

All orders for jewellery over £300 will be delivered free of charge to one UK address.

Royal Mail Special Delivery charges to a UK address will be £6.95.

Furniture and Homeware - a delivery charge will be advised.

If the order is returned to us because there was no-one present to sign for the parcel, then repeat delivery charges will be your responsibility.